Privacy Policy

This Privacy Policy explains how we collect, use, protect, and manage personal information when you interact with our website and IT services.

Last updated: January 15, 2026

Information We Collect

As an IT and software company, we collect information necessary to provide, maintain, and improve our services. This includes information you provide directly and data collected through your use of our website and services.

Personal Information

  • Name, email address, phone number, and company details
  • Information submitted through contact or inquiry forms
  • Project-related details shared during consultations or service delivery
  • Communication records with our support or technical teams

Usage Data

We may collect technical information such as IP address, browser type, pages visited, and interaction data to help us understand how our website and services are used and to improve performance and security.

How We Use Your Information

We use the information we collect to deliver IT services, communicate with clients, improve our solutions, and meet legal and operational requirements.

Primary Uses

  1. Providing software development, IT support, and consulting services
  2. Responding to inquiries, support requests, and project discussions
  3. Improving website functionality, security, and user experience
  4. Complying with legal, regulatory, and contractual obligations

Information Sharing and Disclosure

We only share information when necessary to deliver our services or comply with legal obligations. We do not disclose personal data to unauthorized parties.

We Never Sell Your Data

Your personal and business information is never sold, rented, or traded to third parties for marketing or advertising purposes.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.

Encryption

Sensitive data is protected using industry-standard encryption methods during transmission and storage.

Secure Infrastructure

Our systems are hosted on secure servers with access controls, monitoring, and regular security updates.

Your Rights

You have rights regarding your personal data, subject to applicable laws. We are committed to respecting and supporting these rights.

Right to Access

You may request access to the personal information we hold about you.

Right to Rectification

You may request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data where legally applicable.

Cookies and Tracking

We use cookies and similar technologies to enhance website functionality, analyze usage patterns, and improve our digital services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle data, please contact us using the details below.

support@sasaserve.co.ke
Nakuru, Kenya
+254 (798) 702-047